General Manager

About Duke of Tokyo

Inspired by the buzzing backstreets of Tokyo’s coolest neighbourhoods, Duke of Tokyo is a vibrant and immersive Karaoke & Cocktail bar like no other.

As one of the first cocktail and private karaoke bars in the scene - and recently recognised with the 2024 Entree Award for Best Entertainment Concept - we’re very proud and truly grateful to still be welcoming so many karaoke lovers and cocktail to our four (soon-to-be five!) locations across the Netherlands.

Featuring Japanese flavours, cocktails, sake, wine and spirits, our drinks and signature cocktails are created and served up by some of the best in the business!

At Duke of Tokyo, we pride ourselves in giving guests an amazing all-round experience.

Our private karaoke rooms are the perfect place to celebrate special occasions, for staff parties or simply a night out with friends and family.

Our bar area hosts DJs on the weekends which turns our bar floor into a dance floor with a lively and up-for-it crowd.

This is your role

As General Manager, you'll be at the heart of the entire venue.

You’ll be responsible for the day-to-day operations, leading the team, and ensuring everything runs smoothly - from the bar to the karaoke rooms and everything in between. Your focus will be on delivering great guest experiences, maintaining high service standards, and creating a positive, productive environment for the team.

You’ll play a key role in hiring and training staff, setting up systems and processes, and making sure that financial targets are met without compromising on atmosphere or hospitality. This role calls for someone who leads by example, communicates clearly, and takes ownership. Someone who can balance operational efficiency with a hands-on, people-first mindset.

You won’t just be maintaining what’s there - you’ll be actively shaping the venue’s culture, building a strong team, and helping guide the business forward.

Key responsibilities

• Run and manage the entire operation: Oversee the entire venue and continuously improve ways of working to ensure efficiency for your team.
  Guarantee a smooth, consistent, and outstanding guest experience.
  Monitor staff costs and schedules, report and coordinate maintenance needs, and ensure supplies are ordered on time.
  

• Lead and grow your team: Hire, onboard, and support your team.
  Create and manage work schedules, and organize trainings.
  Support the management team in tracking growth, performance, and development of staff.
  

• Keep the vibe high and the standards higher: Lead by example, and with energy, clarity, and care.
  

• Track budgets, set financial goals, and keep margins tight without losing the magic.
  

• Oversee stock and inventory to minimize waste and maximize quality.
  

• Ensure a safe, inclusive, and positive working environment: Hold weekly check-ins both with your team members and with management, and report directly to the HR Manager and owners.
  

• Spot opportunities for growth and be part of strategic decision-making.
  

• Help develop team knowledge with tastings, training sessions, and performance reviews.

About you

• You’re passionate about hospitality and bring at least 2 years of management experience to the table.
  

• You know how to motivate people, run a smooth shift, and make decisions fast.
  

• You’ve got a sharp eye for detail, a head for strategy, and a heart for hospitality.
  

• You're confident with budgets, stock, analytics, and staff development.
  

• You’re naturally decisive, proactive, and are not afraid to lead from the front.
  

• You’re flexible and willing to work evenings, weekends, or holidays when needed.
  

• You live in or near Groningen (or plan to move here).

What you get in return

• Full-time salary: €3000 ~ €4000
  

• Hours per week: 32 ~ 38 hours
  

• 25 vacation days (based on full-time)
  

• Travel allowance (if applicable)
  

• A vibrant, social work environment full of growth opportunities
  

• Flexible hours and lots of autonomy
  

• Team outings - and karaoke nights (obviously!)